Every time a user visits your website, the website works in the ‘recorder mode’ – it connects to our server and sends all the user’s actions and mouse movement to our database.

Then you can use our uPanel to filter all the recorded visits to get related statistics, and what’s more important, to replay specific visits using uPlayer.

When you replay a session, your website works in the “player mode” – instead of recording, it downloads mouse movement and events that occurred during the visit. uPlayer adjusts window size and restores XMLs and Adobe Flash cookies to imitate the conditions observed during the recording. All you need then is to comfy in your chair and watch.

What is being recorded?

Use It Better™ records user’s activity within Adobe Flash movie including:

• mouse movement and mouse related actions: clicks, rollovers…,
• keyboard events (including textfields),
• actual frame rate,
• movie stage resizing,
• URL change (deep-linking).

It can also record some actions outside the movie:

• using scrollbars,
• custom javascript.

There are several other messages sent, which are not used for replays, but are very useful from the statistics point of view:

• page and section information,
• movie focus,
• typical actions (‘add to cart’, ‘forward to a friend’),
• errors (‘missing file’).

Use It Better™ gathers information on user:

• date and time of visit,
• visit duration,
• number of visits,
• Shared Objects (Flash cookies).

and the user’s system:

• operating system,
• browser,
• resolution,
• flash player,
• connection bandwidth.

To restore exact information passed to the website during the visit Use It Better™ can cache:

• XML files,
• SharedObject.